The Accredited Visiting Service provides companionship and support for older people who feel lonely or isolated. Volunteers can also gain valuable friendships through community involvement.


The Visiting Service aims to improve the social interaction and connectedness and reduce the loneliness of older people, koroua and kuia.

It has been in place for over 25 years and provides those older people living independently in the community with a regular volunteer visitor.


A client:


  • Is aged 60+ (Counties Manukau) or 65+ (Auckland) who would benefit from having a friend to chat with on a regular weekly basis.

  • Feels lonely and would appreciate friendship and companionship.

  • Is willing and able to have a mutually beneficial conversation with a volunteer visitor.

If you know someone who would benefit from this service, please contact:

Our volunteers:


  • Are over 18 years of age.

  • Are warm, friendly and enjoy a chat over a cuppa.

  • Share 1 hour of their precious time each week with a client.

  • Have NZ Residency.

  • Consent to reference and police checks and attend an orientation/training session.

  • Are respectful of all cultures, and confidentiality.

If you would like more information about volunteering for this service, please contact:

“I would be lost without my volunteer visitor.  We have become such good friends.  We go on outings to second-hand shops and cafes.  We generally just laugh and enjoy each other’s company.  She has transformed my life.”


Accredited Visiting Service Client

“Starting as a once a week walk and talk has evolved into a lovely close friendship, (aka second Mum),“Granny” to the children Jasper & Lilly who adore and worship the ground she walks on. Not to mention the walks and visits they get mid-week when I am at work. The mere mention of the word Granny has the kids scrambling to the door to see if she is at the gate! Our mutual love of adventures to Op shops, animals and a good coffee gives me as much pleasure as it does to my lovely friend. We that, is myself, Jas & Lil have a wee gem in our lives!”


Accredited Visiting Service volunteer

“I came to New Zealand 15 years ago, whilst my elderly parents stayed back at ‘home’ and when I learned about Age Concern, I wanted to give some time of mine to the wonderful work Age Concern does in our community. Our elderly parents are priceless gifts in our lives, we may not have our own parents with us but reaching out to unfortunate people is the best thing one could ever do and just an hour a week adds so much fun and laughter to someone’s life. Why not just DO IT!”


Accredited Visiting Service volunteer

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Counties Manukau


Find us: 

57 Rosebank Road, Avondale, 

Auckland 1026

PO Box 19542, Avondale, Auckland 1746

Cambria Park Homestead,

250 Puhinui Road

Papatoetoe 2025

PO Box 19542, Avondale, Auckland 1746

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Counties Manukau

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