Age Concern delivers a number of services that aim to achieve the following outcomes:


  • Reduce social isolation and loneliness and the significant detrimental impact this can have on physical and mental wellbeing;

  • Prevent elder abuse and neglect, and in doing so, move older people from a position of vulnerability to one of resilience;

  • Maximise the independence and enhance the ability of older people to meet the challenges of their changing needs.

  • Promote positive ageing strategies so all people can age in place and maintain our quality of life as we get older;

  • Inform local bodies and organisations on issues of concern for older people so they are represented in their communities.

To send Age Concern Auckland an electronic referral for any of the services in Central and West Auckland, please navigate to the Submit Referral Page. 

Accredited Visiting Service

The Accredited Visiting Service provides companionship and support for older people living independently in the community by matching them with a regular, volunteer visitor.

Available: Auckland wide

Asian (Chinese) Service

We are happy to introduce Ray Law who is our new Asian (Chinese) Service Coordinator. His role at Age Concern is to address the challenges and meet the needs of older Chinese people living in Auckland.

Available: Age Concern Auckland (West and Central)

Community Strength and Balance Programmes

Age Concern Counties Manukau Inc is proud to be appointed lead agency for the Counties Manukau district. Our role is to create and grow access to approved community strength and balance classes.


Available: Age Concern Counties Manukau (South Auckland, Eastern suburbs, Papakura, Franklin) 


Our Counsellor is available to provide counselling to older adults around age related issues such as transitioning to residential care, change in family relationships, grief and loss and anxiety.


Available: Age Concern Counties Manukau (South Auckland, Eastern suburbs, Papakura, Franklin) 

Elder Abuse Education

Our educator plans and delivers awareness raising training and activities about elder abuse and neglect.

Available: Auckland wide

Elder Abuse Response Service

The Elder Abuse Response Service (EARS) aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing information, education programmes, advocacy and support.

Available: Auckland wide

Field Social Worker

Social workers are available to support and assist over 65s with any social needs and health or wellbeing issues.

Available: Age Concern Auckland (Central and West Auckland) 

Handyman Fieldworker Service

Our Handyman Fieldworker service attends to small jobs like changing smoke alarm batteries when older people are no longer able to do these jobs themselves as well as providing links to services, information and resources.


Available: Age Concern Counties Manukau (South Auckland, Eastern suburbs, Papakura, Franklin)

Health Promotion

​Our Health Promotion Team deliver a range of programmes and activities that are fun, sociable and interactive

Available: Auckland wide

Total Mobility Scheme

We can assess and provide Total Mobility Cards to eligible people.​

Triple A - Active Ageing Action Plan​​

The programme is designed to enable those currently in the second half of their working lives (or those assisting retirement-age whanau) to develop a comprehensive, holistic retirement plan.

Available: Age Concern Counties Manukau (South Auckland, Eastern suburbs, Papakura, Franklin)

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Counties Manukau


Find us: 

57 Rosebank Road, Avondale, 

Auckland 1026

PO Box 19542, Avondale, Auckland 1746

Cambria Park Homestead,

250 Puhinui Road

Papatoetoe 2025

PO Box 19542, Avondale, Auckland 1746

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Counties Manukau

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